Learn the soup to nuts of community needs assessments and the value of tapping your patrons for feedback on technology services. We’ll discuss collecting data using different tools, including focus groups and the Impact Survey program, and follow through with how to use patron-level data for high-level assessments, such as the Edge Benchmarks, of your library services.
Please also visit us at booth #739!
Welcome to the Impact Survey! We are officially open in Beta mode as of October 10. Libraries are now welcome to sign up for accounts and start using the survey. Please be patient over the next couple of weeks as we work out any bugs that come up as libraries enroll and start using the site.
Easy to use, fast to implement, free to public libraries
The Impact Survey is an online survey tool designed specifically for public libraries that want to better understand their communities and how people use their public technology resources and services. Written and validated by research staff at the University of Washington Information School, the Impact Survey is designed to quickly and easily provide busy librarians with useful data on how their patrons use library technology services. The program saves libraries the time and costs associated with writing, programming, analyzing, and reporting an in-house survey. The tool includes:
Understanding your community is essential to providing patrons with the technology services they need. The Impact Survey asks patrons about how they use library technology services like public computers, wireless networks, online resources, digital literacy training, as well as outcome oriented use in the following areas:
Explore the site to learn more about Impact Survey and how it can help your library, then sign-up for an account to get started. Any library with a website and public access computers can use Impact Survey. Our friendly research assistants will be on hand to help you with technical support 8:30-4:30 Pacific Time, Mondays-Fridays. The website will walk you through the steps to quickly connect to the survey and start collecting data from your patrons. Depending on how long you make the survey available to patrons, you could have data and reports to share with your stakeholders in as little as two weeks!
Need more information about how Impact Survey works? You can view the recording of Impact Survey's WebJunction webinar here: http://www.webjunction.org/events/webjunction/Impact_Survey.html We are also happy to arrange special webinars or conference calls for state library agencies, state library associations, library consortia, and other regional library groups. Contact us to schedule a presentation for your group.