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Please note that pilot testing of the IMPACT Survey is closed. The web survey is unavailable until further notice. Please feel free to explore this website and to use the survey instrument and advocacy tools offered. We hope to serve you in the future!
The IMPACT Survey enables your public library to collect patron-level data about the impact of providing free access to computers and the Internet for purposes of evaluation and advocacy.
The IMPACT Survey collects outcome-focused data about general use of library and online resources, as well as use across the following domains:
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Civic Engagement |  |
eGovernment |  |
eBusiness |  |
Employment |
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eCommerce |  |
Health & Wellness |  |
Education |  |
Social Inclusion |
As a participating library, you can:
- Sign up online
- Choose your survey start and stop dates
- Run the survey annually or biannually per your reporting needs and to monitor change
As a participating library, you will receive:
- A full-color, ready-for-distribution report of your library’s data: view a sample report
- Customized communication materials to help you promote the survey to patrons: view a sample flyer
- Advocacy materials you can populate with your library’s data to help you communicate your survey findings and the value of public access technology to a variety of audiences: view a sample PowerPoint presentation
- Training videos designed to launch your advocacy efforts to the next level
- Technical and administrative support from the IMPACT Survey team at every step
Find out more!
Download a PDF of the survey questions for reference. The online survey takes approximately 10-15 minutes to complete and is available in English and Spanish. Patrons must be 14 years of age or older to take the survey.
Find out what it takes to run the IMPACT Survey at your library. Visit the How To page